Manual or licensed routing required.
Admin ops
Risk, disputes, payouts, and verification in one queue.
Ops sees the full case: scope, evidence, payment state, dispute actions, pro verification, and audit log.
Maya Chen · Customer
Live queues
What needs a human decision
Evidence review with payout held.
Accepted jobs ready for release.
Verification fields pending.
DisputedPayout heldGreen · Minor repair
Patch small drywall damage
Seed drywall_paint task
Payment statePayout held
ManualNo
Authorized$284
Pro payout$240
Evidence1
Work Order$284
Repair RecordDisputed
Scope
Patch small drywall damage. Work is limited to the listed included items. Any hidden condition or extra work requires a customer-approved Change Order before it is performed.
IncludedSmall patchSandingBasic texture blendTouch-up paint if supplied
ExcludedLarge wall replacementWater damage remediationMold/asbestosFull-room painting
Evidence
Close-up of damageWide wall photoPaint/materials availableMoisture/water context if relevant
Ops actions
Resolve payment or dispute state
Pro verification
Pro verification
Verify fields to unlock safer categories without implying employment.
AM
Alex M.
Tier 2 verified · Trust 100
ID: VerifiedBackground: VerifiedLicense: Not startedPlatform guarantee docs: PendingPayments: Verified
CR
Carlos R.
Tier 3 licensed · Trust 96
ID: VerifiedBackground: VerifiedLicense: VerifiedPlatform guarantee docs: VerifiedPayments: Verified
SP
Sam P.
Tier 1 minor repair · Trust 78
ID: VerifiedBackground: PendingLicense: Not startedPlatform guarantee docs: Not startedPayments: Verified
Audit log
Latest platform actions
ActionEntityActorTime
Create RequestCustomer created repair request with AI scopejob:job_a6aa8b7duser_customer_demoMay 4, 8:36 AM
Create RequestCustomer created repair request with AI scopejob:job_bf7bea80user_customer_demoMay 4, 4:36 AM
Create RequestCustomer created repair request with AI scopejob:job_46e8c439user_customer_demoMay 3, 3:23 PM
Set LanguageSet preferred language to Russianuser:user_customer_demouser_customer_demoMay 3, 3:23 PM
Release PayoutAdmin released payout to projob:job_0fa95030seedMay 3, 1:11 AM
Accept WorkCustomer accepted work; payout pendingjob:job_1635dcbfuser_customer_demoMay 3, 1:11 AM
Submit CompletionPro submitted completion report and after photosjob:job_1635dcbfuser_pro_alexMay 3, 1:10 AM
Start WorkPro started work under Work Order protocoljob:job_1635dcbfuser_pro_alexMay 3, 1:10 AM
Upload Before PhotosUploaded 1 before photosjob:job_1635dcbfuser_pro_alexMay 3, 1:10 AM
Pro arrivedPro arrived and before photos are requiredjob:job_1635dcbfuser_pro_alexMay 3, 1:10 AM
Pro On WayPro marked on the wayjob:job_1635dcbfuser_pro_alexMay 3, 1:10 AM
Confirm Work OrderCustomer confirmed Work Order and protected payment authorizationjob:job_1635dcbfuser_customer_demoMay 3, 1:10 AM